Contact Us

If this is an emergency, please contact us at EmergencyCallCenter@wsscwater.com or at 301-206-4002.

What is a sewer emergency?

• A backed up basement or lowest level of the home taking in sewage without using water in the home.
• A WSSC Water manhole or clean out at the property line that is overflowing onto the ground.
• A surcharged sewer main (such as one caused by heavy rain) causing a sewer back up in homes

What is a water emergency?

• A broken water main in the street which causes flooding/collapsing of the roadway or icy conditions in the winter.
• A service leak outside of the home in the yard area causing flooding conditions and/or hazardous conditions such as collapse of yard or sidewalk areas, icy conditions in the winter.
• A broken pipe inside the home causing flooding conditions and the inside valve is inoperable. A registered WSSC Water plumber or a WSSC Water technician can make a turn off at the street.

WSSC Water